“Roseann explained the process clearly and I was happy that she was detail oriented with me. Throughout my case, I received check-ins from Roseann and her staff routinely during my treatment phase. When we reached the settlement process, it was explained well, and I liked that ALL my bills were paid and the substantial sum I received. I got to remodel my kitchen as a result.”
— Diana M.
“Roseann was very helpful and patient with my elderly mother involved in an auto accident. My mom had a difficult time understanding the process but Roseann explained it to her in both English and Spanish, to make sure she understood clearly what the steps were. I was also able to ask a lot of questions and Rosie encouraged me to do so. In the end, I could understand how everything worked not to mention Torres Law Group regularly checked in with us to see how my mom was doing in her treatment with her doctors. The final phase of the process was smooth and fast such that one month going into it, we reached a settlement with the insurance company. I wish I would have hired TLG for my daughters case. I’m so thankful for Roseann being understanding and listening to us with kindness and never passing any judgments. I would recommend Torres Law Group to friends and family.”
— Maria Cruz
“Roseann was very clear about what she was doing and how she was representing me, which was a great relief as I had never filed a Personal Injury claim before and had no idea what to expect. She explained how the process from start to finish, and how long I should expect it to take. Rosie and her staff communicated regularly with me and checked in on me every few weeks to see how I was doing and how my treatment was going. Because I was in an accident out of state and it was a little complicated, I was nervous, as I had to wait to come back home to start treatment. The last part of my case also went very smooth. About a week after the case settled, I had a check in my hand. She was great at navigating the out-of-state claim. I had a great experience at Torres Law Group, and I recommend them 100% to friends and family.”
— Dyana Polk
“Rosie was really strong in explaining everything to my mom who is in her 90’s and suffered a fall inside a Safeway store due to negligence by the employees. I really liked how she clearly communicated with her, which is not an easy thing to do, as my mom had a hard time understanding things and is hard of hearing. In the end, she understood the process and her different options available.
Rosie was really kind and respectful to my mom throughout the representation and made a very nice connection with her. Rosie had a nice balance of being very professional and also warm. She connected well with us on a personal level. Torres Law Group did a very nice job of staying in touch throughout the long process of litigation and Rosie showed me how to keep track of appointments. She was extraordinary at the closing phase because in mediation, it took a while to get to the point of settlement, but once we did, it was a huge relief. There was one day towards the end that got intense with negotiations, but I thought she handled it and got the job done. My mom got the check quickly, and it gave us peace of mind to know that all the bills were paid off. Rosie’s representation in this process has helped my mom emotionally. She was very angry after she was injured because the defendant did not treat her well, but working with Rosie, she felt heard, and the settlement brought her great relief. I would highly recommend Torres Law Group to my friends and family. ”
